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When
people switch on their computer the first thing
most will do is check their emails.
Email marketing can be a fantastic way of staying
in touch with your customer base and making an impression
on new customers. Whether it is simply a welcome
message, a promotional offer a fortnightly newsletter
or quarterly company magazine delivered into your
customer's inbox, email marketing increases and
maintain product awareness. But good email marketing
is also selective. If you start spamming your customers
with junk mail every day, sell your customer list
to an advertising firm or commit any other online
marketing falce pas then email marketing will work
against your business.
Good email marketing should involve a personalized
message that really reaches out to your customer,
and should be made up of well though out content.
Give me a similarity...
You can think of these three main forms of email
marketing as the electronic equivalent of: Direct
mail Sending people a print newsletter Placing advertisements
in subscription magazines and newspapers There is,
however, one extremely important difference - the
issue of permission.
Establish your goals
There are a number of reasons why you should coNsider
conducting email marketing, but defining your goals
before you start will help make your campaign more
successful.
Ask yourself some questions before you start. Do
you want to increase the number of visitors and
therefore potential customers to your site? Do you
want to increase brand awareness? Do you want to
use it as a tool for conveying special offers or
promotions? Or do you want to get feedback from
your customers to improve customer service?
Virtues of email marketing
What exactly are the virtues of email marketing?
It's cheap
Compared to direct mailing or producing a printed
newsletter the costs are next to nothing. You don't
have to pay for production, paper, printing or postage.
It's instant
Email reaches your customers instantly at the click
of a mouse and more and more people are using email
to communicate every day. Research has shown that
on average users respond to emails within 48 hours,
in comparison it can take between 6 and 8 weeks
for a customer to respond to a snail mail campaign.
It's easy to track
You can easily monitor the success of an email campaign.
Tracking how many bounce-backs have occurred, how
many positive or negative responses there have been,
how many click throughs to a offer on your site,
if there has been a substantial rise in sales after
an email was sent, is all simple to do.
Increased communication
Email is a good way of retaining communication links
with you customers and increasing brand awareness
- especially if you do a lot of business online.
Compliments online strategy
Email marketing goes hand in hand with the marketing
mix, and should be part of an overall marketing
strategy.
The growth of email
Researchers predict that the still relatively young
bulk email marketing industry, which has been booming
since 1999 will continue to grow through to 2006
when analysts expect it to top the $2 billion mark.
What is more, businesses will begin to see email
campaigns as an inaugural part of their overall
marketing strategies. However the success of email
marketing hinges somewhat on the actions of businesses.
Businesses need to keep their email marketing strategies
ethical and legal if consumers are to remain open
to it.
What's "permission"?
RespoNsible bulk email marketing is based on the
idea of permission. This is a complex issue and
the subject of intense debate in the marketing community.
Essentially, you need an email address owner's permission
before you can send them a commercial email. If
you don't have this permission, then the recipients
of your mail may well regard your message as spam;
unsolicited commercial (bulk) email.
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